Claims

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Customer Cargo Claims Procedure

In order to process your claims please refer to the attached PDF in the link below:

                   Interbai Claim Procedure

Make sure to attach all the required documentation in order to process your claim quickly.

01

WHAT TO DO WHEN TAKING DELIVERY OF CARGO?

02

WHAT TO DO IF CARGO DAMAGE IS DISCOVERED?

03

WHAT TO DO IF THERE IS A CARGO SHORTAGE?

04

HOW DO I FILE A CLAIM?